MuffyPaw

Privacy policy

Furbly ("Furbly," "we," "us," or "our") is operated by Business Gear Solutions. Furbly is a community and pet-care app that lets you create profiles for your pets, share posts, keep health records such as vaccinations and medications, schedule appointments, connect with other pet owners, and buy pet supplies through our marketplace.

This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC).

By creating an account or using Furbly, you acknowledge that you have read and understood this Privacy Policy.

Contents

  1. Information we collect

  2. How we use your information

  3. Legal basis for processing

  4. How we share your information

  5. Public content and your profile

  6. Marketplace and payments

  7. How long we keep data

  8. How we protect your data

  9. Your rights

  10. Deleting your account

  11. Cookies and similar technologies

  12. Children

  13. Cross-border transfers

  14. Changes to this policy

  15. Contact us

1. Information we collect

Information you give us

  • Account information: name, username, email address, mobile number, password (stored in hashed form), and profile photo.

  • Pet profiles: your pet's name, species, breed, birthday, sex, weight, photos, and other details you choose to add.

  • Pet health and care records: vaccination history, medications and dosage schedules, vet visit notes, and related documents or images you upload. These records are about your pet, but they are linked to your account.

  • Appointments and calendar entries: dates, times, reminders, and the clinic, groomer, or service provider you record.

  • Posts and social activity: photos, videos, captions, comments, likes, follows, and messages you send to other users.

  • Marketplace information: delivery name, delivery address, contact number, order history, and reviews you post about products or sellers.

  • Communications with us: support requests, feedback, and survey responses.

Information collected automatically

  • Device and usage data: device model, operating system, app version, IP address, language, crash logs, and the features and screens you use.

  • Location: if you allow it, approximate or precise location to show nearby pet owners, clinics, or stores, and to help with delivery. You can turn this off in your device settings at any time.

  • Push notification tokens: used to send appointment, medication, and order reminders.

Information from others

  • Sign-in providers: if you sign in with Google, Apple, or Facebook, we receive your name, email, and profile photo as permitted by that provider.

  • Payment processors: confirmation that a payment succeeded or failed. We do not receive or store your full card number.

  • Other users: content that mentions or tags you.