Frequently asked questions

MuffyPaw is an app for pet owners: pet profiles, health records and reminders, a community of pet parents, nearby pet services, and a marketplace for pet supplies.

Yes. Creating an account, adding your pets and using the community and service directory are free. You only pay for what you order in the marketplace or book with a business.

Sign up in the MuffyPaw app or on this website with your name, email and a password. It is the same account in both places.

Your pet's profile, its album and the posts you share as public can be seen by anyone, including on the Discover page of this website. Posts shared with furrends only, or kept private, are not shown publicly.

Yes. Each pet can have a fur mom and a fur dad, and both can update the pet's profile.

Open Services, then search by name, type of service or location. You can use your current location, type an address or tap the map, and choose how far to look.

A verified business has been checked by the MuffyPaw team, including its business permit.

Bookings are made in the MuffyPaw app. The business confirms, reschedules or declines your request, and you see the update in the app.

You can browse without one. Adding products to your cart needs a free account.

Delivery areas and fees are shown at checkout, before you pay.

See the Delete your account page, linked at the bottom of every page, for the steps and what is removed.

Open Partners in the menu and sign up as a partner. Registration is free, and your listing goes live once our team has reviewed it.